Booking Policy
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A non-refundable booking fee is required to secure your appointment, which will be deducted from the total treatment cost. This demonstrates your commitment and safeguards both your time and mine.
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Booking fees are transferable for up to two reschedules, provided the appointment is rescheduled with at least 48 hours notice. If rescheduled for a third consecutive time, the online booking system will automatically apply a new booking fee.
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In the event of a "no-show" or last-minute cancellations (within 4 hours of the appointment), a 100% charge of the booked appointment will be applied as these slots are challenging to fill.
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For returning clients seeking an infill, ensure your appointment is scheduled within 4 weeks of your previous lash application, returning with at least 50% of your lashes intact.
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Please arrive at your appointment on time; no additional time will be added to late arrivals.
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Clients arriving 15 minutes late will result in the cancellation of the appointment, with the last-minute cancellation/no-show policy in effect.
April Self-care Special T&C
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The standard Salon Booking Policies apply unless stated below:
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Lash infill bookings must be within 4 weeks of your last appointment to qualify for the April discount. Otherwise, a new set will need to be booked.
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$10 OFF applies per appointment—the discount is capped at $10 per booking, even if multiple services are included in the same appointment.
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All deposits are non-transferable and non-refundable.
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Reschedules must be made at least 24 hours in advance to retain your deposit.
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No-shows or cancellations within 24 hours will result in the forfeiture of the deposit.
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The discount applies only to appointments booked for April and cannot be applied to future bookings outside this period.
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This promotion cannot be combined with any other offers or discounts.