Booking Policy
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A non-refundable booking fee is required to secure your appointment, which will be deducted from the total treatment cost. This demonstrates your commitment and safeguards both your time and mine.
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Booking fees are transferable for up to two reschedules, provided the appointment is rescheduled with at least 48 hours notice. If rescheduled for a third consecutive time, the online booking system will automatically apply a new booking fee.
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In the event of a "no-show" or last-minute cancellations (within 4 hours of the appointment), a 100% charge of the booked appointment will be applied as these slots are challenging to fill.
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For returning clients seeking an infill, ensure your appointment is scheduled within 4 weeks of your previous lash application, returning with at least 50% of your lashes intact.
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Please arrive at your appointment on time; no additional time will be added to late arrivals.
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Clients arriving 15 minutes late will result in the cancellation of the appointment, with the last-minute cancellation/no-show policy in effect.